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Author: careerofbusiness.com

Genesys wants agentic AI to make customer service less robotic

25 June, 2025 careerofbusiness.com 0 Comments Business

When Tony Bates became chairman and CEO of Genesys in 2019, the company was already a global leader in contact center software. But Bates was determined to evolve its role in a rapidly changing tech

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Housing market set for the ‘worst year in decades,’ says Meredith Whitney

25 June, 2025 careerofbusiness.com 0 Comments Business

Sales of existing homes are struggling. Lindsey Nicholson/Getty Images Home sales fell 0.7% in May, with April posting the slowest pace since 2009. Meredith Whitney said the market’s decline could worsen as the year progressed.

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Synthflow AI is bringing ‘conversational’ voice agents to call centers. Read the pitch deck that it used to raise $20 million.

25 June, 2025 careerofbusiness.com 0 Comments Business

Synthflow AI’s cofounders, Hakob Astabatsyan, Sassun Mirzakhan-Saky, and Albert Astabatsyan. Synthflow AI Berlin startup Synthflow AI raised $20 million in a Series A round led by Accel. The startup built “conversational” AI voice agents that

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We sold our home in the suburbs for a luxury downtown apartment, thinking we’d save money. It was an expensive mistake.

25 June, 2025 careerofbusiness.com 0 Comments Business

Abigale Albera (right) with husband and dog (left) after selling their suburban home. Courtesy of Abigale Albera We were tired of the suburbs and thought living in downtown Tulsa would be a grand new adventure.

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How to create a workplace where changemakers thrive

25 June, 2025 careerofbusiness.com 0 Comments Business

Innovation doesn’t happen in silos: it happens in systems. And yet many companies still rely on lone heroes to ignite transformation.  They recruit visionary thinkers, celebrate bold ideas, and preach agility, but beneath the surface,

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Why Bernie Sanders’s real-time reaction to Iran bombing took over social media

25 June, 2025 careerofbusiness.com 0 Comments Business

Most politicians do their best not to let their faces betray what they’re thinking. Bernie Sanders isn’t most politicians—and the most recent evidence of that was his reaction when hearing that the U.S. had bombed

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Boeing didn’t train factory staff well enough in the lead up to the Alaska Airlines 737 Max blowout, NTSB says

25 June, 2025 careerofbusiness.com 0 Comments Business

The fuselage plug area of Alaska Airlines Flight 1282. NTSB via Reuters The NTSB released a summary of their investigation into the Alaska Airlines door plug blowout in 2024. It cited Boeing’s failure to “provide

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The AI baby boom is here. But can ChatGPT really raise a child?

25 June, 2025 careerofbusiness.com 0 Comments Business

Sam Altman is “extremely kid-pilled.” The OpenAI CEO announced the birth of his son in February. Since then, Altman has employed his own product, ChatGPT, to answer parenting questions. “Those first few weeks were every

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The world’s richest people used to flock to the UK. Now, it’s bleeding millionaires at a record rate.

25 June, 2025 careerofbusiness.com 0 Comments Business

The UK is projected to lose more millionaires in 2025 than any other country — a record exodus. John Wreford / SOPA Images via Reuters Connect The UK is set to lose 16,500 millionaires in

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Ukraine’s drone pilots are overhauling which Russian targets they think matter most, and tanks have fallen far from the top

25 June, 2025 careerofbusiness.com 0 Comments Business

Ukrainian drone units now earn far less points for hitting Russian equipment, and more for targeting drone operators. Ukrinform/NurPhoto via Getty Images Ukraine’s drone units updated their points system earlier this month to prioritize personnel

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15 of the best and worst outfits Usha Vance has worn as second lady

25 June, 2025 careerofbusiness.com 0 Comments Business

Usha Vance’s fashion is evolving during her time as second lady. Robert Gauthier/Los Angeles Times via Getty Images/Kevin Dietsch/Shannon Finney/Getty Images Usha Vance’s fashion has been in the spotlight since she became the second lady.

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8 great design books to read this summer

25 June, 2025 careerofbusiness.com 0 Comments Business

When I grew up in the ’80s and ’90s, summer was all about quasi-anarchic, unsupervised free-range child roaming. It was decidedly not about homework, so you may not recall those reading lists teachers used to

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Bombings set back Iran’s nuclear program, but likely didn’t kill it

25 June, 2025 careerofbusiness.com 0 Comments Business

The US strikes on Iran’s nuclear facilities may have only delayed its development of nuclear weapons. 509th Bomb Wing President Trump has said US strikes “completely obliterated” Iran’s nuclear facilities. Officials and experts have said

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Khan Academy CEO predicts AI in the classroom will be like 5 ‘amazing graduate students’ assisting teachers

25 June, 2025 careerofbusiness.com 0 Comments Business

Sal Khan, the founder and CEO of Khan Academy, says AI in the education system will be like “four or five” grad students collaborating with human teachers. Photo by Rachel Murray/Getty Images for The LA

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What to do when success makes you lose touch with your identity

25 June, 2025 careerofbusiness.com 0 Comments Business

Somewhere along the way, you learned how to read a room. How to anticipate what others needed before they said it. How to shape-shift just enough to stay admired, promoted, or simply safe. You became

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The Palace of Versailles wants you to talk to statues through OpenAI’s tech. But the statues don’t seem that interested in chatting.

25 June, 2025 careerofbusiness.com 0 Comments Business

The Palace of Versailles launched a new partnership with OpenAI to get its statues to talk to visitors. Frédéric Soltan/Corbis via Getty Images The Palace of Versailles launched a new partnership with OpenAI to get

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College students are getting new neighbors on campus: Their grandparents

25 June, 2025 careerofbusiness.com 0 Comments Business

At colleges and universities across the country, older adults are roaming the quads. These are not emeritus professors or late-blooming freshmen, though. They’re residents, living in an increasingly common type of senior housing. A growing

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How a travel and expense platform is breaking ground on a zero-hallucinations AI workforce

25 June, 2025 careerofbusiness.com 0 Comments Business

AI hallucinations are one of users’ biggest concerns when utilizing large language models (LLMs). And while many might expect front-runners like OpenAI and Anthropic to lead the way in addressing the issue, it’s a travel

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DJ Mustard just created Heinz’s first new mustard in a decade

25 June, 2025 careerofbusiness.com 0 Comments Business

For years, Heinz has consistently innovated in the ketchup space. There’s been jalapeño ketchup, chipotle ketchup, mayochup, and even pickle ketchup. Other sauces have gotten similarly modernized, with stunt products like a Taylor Swift-inspired ranch

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Would you recycle more if every bottle gave you a chance to win $1,000?

25 June, 2025 careerofbusiness.com 0 Comments Business

If you live in one of the 10 U.S. states with a bottle deposit program, you’re probably familiar with the idea of feeding your empty plastic bottles or aluminum cans into a machine and getting

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