Henry Chandonnet/Business Insider
- I went to ElevenLabs’ NYC pop-up, where I bartered with an AI voice for a cheaper baseball cap.
- “Our founder is always encouraging us to show, not tell,” ElevenLabs’ Sam Sklar told Business Insider.
- Other features, like the coffee-pouring robot, didn’t stick the landing.
I just learned that I’m not a great haggler.
I tried my best to barter with the AI shopkeeper at ElevenLabs’ New York pop-up, which boasted that “every part of the experience is run by a voice agent.”
In my headphones, an excited artificial voice told me that it couldn’t sell me the $27 hat for $15. I countered — why would I pay $27? We got down to $24 before I called it quits.
The SoHo space was part of ElevenLabs’ move to bring its voice AI to new customers. The company specializes in speech and translation. Fittingly, the room was filled with talking robots, AI audiobook narrators, and agents to ring over the phone.
“Our founder is always encouraging us to show, not tell,” ElevenLabs’ Sam Sklar told me. “It’s difficult for an audio-based, often digital product to create a physical manifestation.”
The space had three types of attendees, Sklar told me: ElevenLabs customers, general New York Tech Week attendees, and random passersby on the street.
Here’s what I saw.
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